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Tailor-made AI solutions for your business. A personalized approach for companies with unique needs, just like yours.
Through detailed analysis and process mapping, we are able to offer a customized path for service automation and optimization.
Tell us more
Tell us about your business, your goals, and your current process. This listening phase allows us to deeply understand your specific needs.
Let's dive deeper
We proceed with a thorough mapping of your processes, working closely with you to identify areas of potential improvement.
We implement
Based on the information gathered, we will jointly select the first project to initiate, with the goal of optimizing and making your service more efficient.
Tailor-made AI solutions for your business. A personalized approach for companies with unique needs, just like yours.
Through detailed analysis and process mapping, we are able to offer a personalized path for service automation and optimization.
Tell us more
Tell us about your business, your goals, and your current process. This listening phase allows us to deeply understand your specific needs.
Let's dive deeper
We proceed with a thorough mapping of your processes, working closely with you to identify areas of potential improvement.
We implement
Based on the information gathered, we will jointly select the first project to initiate, with the goal of optimizing and making your service more efficient.
AI Fabric - OUR SERVICES
YoDa, the AI that gives your business a boost
Multichannel Ticket Generation
Automatically captures requests from various sources such as email, WhatsApp, phone, and more.
Check the video Automatic Ticket Enrichment
Provides relevant business information to effectively guide the technical intervention.
Check the video Personalized Communication
Responds to customers using your company's distinctive tone of voice.
Checkt the video Intelligent Ticket Assignment
Distributes tickets to workgroups based on workload and specific skills..
Check the video Advanced Semantic Prioritization
Evaluates and ranks tickets based on true semantic priority, ensuring that the most critical issues are addressed first.
Check the video Up-to-date Documentation
Ensures that the ticket closure information entered by technical staff is verified and prompts for additional details where necessary.
Check the video Strategic Analysis
Real-time data monitoring providing flow analyses and reports to support strategic decisions, customer relations, and operational management.
Check the video FAQ
Our AI personas are designed to function as team members with distinct personalities and roles, enhancing dynamics and efficiency in the workplace.
No, our AI personas are designed to complement and assist human employees, not replace them. They optimize workflows and reduce repetitive tasks.
Our technology transforms data analysis into a simple and efficient process. Using artificial intelligence, we automate the collection and organization of data from various sources, such as email and cloud, to enhance productivity. Our system, operational in a short time, provides customized solutions for automatic triage, ensuring immediate responses 24/7. This approach saves significant time and improves business efficiency without additional effort.
Watch the video
Watch the video
Our goal is to generate value with minimal effort on your part by integrating improvements into existing processes without replacing infrastructure or software. We use APIs and databases to work with your systems, allowing you to continue using your preferred tools.
Our approach reduces friction, requires no changes to existing workflows, and focuses on adding value and enhancing efficiency through automation and improved support, while keeping the user experience unchanged.
Our approach reduces friction, requires no changes to existing workflows, and focuses on adding value and enhancing efficiency through automation and improved support, while keeping the user experience unchanged.
No, we adapt to your way of working, not the other way around. In businesses like yours, task management doesn't rely on a single integrated solution, but rather on the combination of various specific tools to better meet business needs. This approach maintains flexibility, making the most of existing technologies without the need for costly compromises or complex migrations. Our system fits seamlessly into this reality, integrating with the tools you already use and providing targeted solutions with a clear focus on problem-solving, optimizing effectiveness and impact on daily operations.
Our 30 years of experience in system integration and telecommunications set us apart in process automation with artificial intelligence. We deeply understand business needs, anticipating challenges and solutions that aren't immediately apparent. We offer not just technology, but a comprehensive strategy that enhances your service, ensuring a personalized approach focused on excellence.
Experience and innovation
Our AI Solutions
With 25 years of experience in IT and telecommunications, combined with a deep understanding of real-world challenges, we don't just listen — we work alongside you to solve problems.
Want to know why we’re the right partner to help you develop powerful AI solutions for your business?
Let us show you.
Want to know why we’re the right partner to help you develop powerful AI solutions for your business?
Let us show you.
Contact us to learn more about Artificial Intelligence and our YoDa framework
Tell us about yourselves, your goals, and your current ITSM process.
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AI Fabric has received funding through the Friuli Venezia Giulia Region's Cultural Grant Program
About the Project AI Fabric s.r.l.
VAT 01398410322
PEC aifabric@pec.it
Via Lucrezio 13 - 34134 Trieste (TS)
Trieste Business Registry - no. REA: TS - 212276
SDI code: USAL8PV
Share capital 10.000€ fully paid
Privacy Policy
VAT 01398410322
PEC aifabric@pec.it
Via Lucrezio 13 - 34134 Trieste (TS)
Trieste Business Registry - no. REA: TS - 212276
SDI code: USAL8PV
Share capital 10.000€ fully paid
Privacy Policy