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YoDa,
a powerful
and innovative framework.
YoDa represents the future, offering ICT and Telco companies a powerful and innovative tool to transform the way they handle customer support requests.
With its ability to learn, adapt, and anticipate needs, YoDa ensures superior customer service, leading to increased customer satisfaction, improved business continuity, and long-term business success.
Solutions Layers
  • RPA AI
    Automate processes with artificial intelligence.
    Reduces costs, increases efficiency, and improves customer satisfaction.
  • Copilot AI
    AI for scalable and personalized B2B customer support.
  • Multi-channel AI
    Omnichannel support: efficient responses across all channels (phone, WhatsApp, Telegram, email).

  • Web Dashboard

    Monitor and manage your data with ease.

Control Layers

  • Security layer in Microservice Architecture
    YoDa manages security centrally across microservices.
  • Orchestration and Load Balancing Framework
    Centralized management and intelligent balancing for optimized workflows.
  • Workflow engine
    YoDa centrally manages workflows, ensuring efficient automation and flawless execution.
  • API Call Billing
    Monitor and manage the costs of API calls made to various AI services, enabling precise and timely financial management for each project.
  • Resource Management
    Provide detailed statistics and controls on the resources used, such as the maximum number of requests per minute or second, enabling optimal API management. This system facilitates the regulation of resource usage, improving efficiency and preventing overloads, ensuring precise financial and operational control.

  • SLA (Service Level Agreement)

    Estimate and monitor response times and concurrency to ensure SLA compliance, improving the quality of the service provided.

Intelligence Layers

  • LLM module

    (GPT, Claude, LLama, etc)

    YoDa enhances LLMs with AI for advanced analysis, intelligent responses, and automation.

  • LLM memory

    AI for advanced memory management.

  • Vector storing

    AI for vectorized memorization, rapid learning, and efficient search.
  • Embedding systems
    Intelligent integration of IT systems for optimized management.

  • Semantic modules

    YoDa enhances processes with AI-powered semantic modules, providing a more intuitive user experience and intelligent automation.

  • Anonymizer

    Maximizes privacy and anonymizes data, ensuring the protection of sensitive information.

  • CRM integration module

    Automates workflows and enhances customer experience.

  • Data framework

    Intelligence for advanced data analysis and automation.

  • Security and GDPR modules

    YoDa protects sensitive data and ensures GDPR compliance with intelligent modules for security and compliance.

  • Apps framework

    YoDa enhances the Apps Framework with AI to automate workflows, personalize experiences, and boost productivity.
Are you a System Integrator?
Join the YoDa Partner Program and transform the way businesses manage their processes. Sign up now and start shaping the future of ITSM!

Benefits of the YoDa Partner Program:
  • Exclusive access to cutting-edge technologies
  • Dedicated training and support
  • High growth potential
  • Become part of a community of experts
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Experience and innovation
Our AI Solutions
With 25 years of experience in IT and telecommunications, combined with a deep understanding of real-world challenges, we don't just listen — we work alongside you to solve problems.

Want to know why we’re the right partner to help you develop powerful AI solutions for your business?
Let us show you.

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AI Fabric has received funding through the Friuli Venezia Giulia Region's Cultural Grant Program
About the Project
AI Fabric s.r.l.

VAT 01398410322
PEC aifabric@pec.it
Via Lucrezio 13 - 34134 Trieste (TS)
Trieste Business Registry - no. REA: TS - 212276
SDI code: USAL8PV
Share capital 10.000€ fully paid
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